Famous Supply

Supplier Quality Engineer

Akron, OH - Full Time

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.  

If this resonates with you, click “Apply” and find out why Famous has been named a Top Workplace every year for over a decade! 

The Supplier Quality Engineer is responsible for developing and leading supplier quality methods for Famous Supply. This role focuses on improving supplier quality through supplier audits, corrective actions, inspection processes, performance measurement and management, and product investigations related to customer feedback. This role will also manage the warranty claims process for assigned products.

Essential Responsibilities

Lead quality processes including:

· Drive the product incident, warranty and claims processes. Collaborate with sourcing, sales, and insurance providers as needed to provide effective and timely resolutions.

· Lead product investigation processes – this includes working with outside laboratories as well as developing and conducting internal product tests and investigations.

· Audit suppliers either on-site (may include international) or via desk-audits or work with peers in international locations to assess supplier audit results conducted by others.

· Work with peers in remote locations to develop supplier audits and audit programs that will be conducted by others.

· Lead and manage corrective and improvement actions (8D/4D) with suppliers.

· Develop pre and post shipment inspection programs for suppliers.

· Build and manage supplier scorecard processes and KPI’s. Use these to improve supplier performance.

· Conduct and/or coordinate internal inspection and containment activities

Preferred Experience & Skills:

· 2+ years’ experience in quality and/or supplier development

· Strong technical quality and manufacturing background including a Bachelor’s degree (B.S.) in a technical/engineering field or equivalent experience

· Experience with multiple types of manufacturing and inspection methods

· Experience with different manufacturing and compliance requirements

· Experience conducting and leading quality audits

· Experience leading activities with international suppliers

· Strong computer skills including WMS and/or ERP systems, MS Word, , Excel, Outlook, , etc.

What Makes Us Famous!

  • Health, Vision, and Dental Insurance
  • Paid Time Off (Vacation and Holidays)
  • Paid Maternity and Paternity Leave
  • 401K Employer Match
  • Bonus Opportunity
  • Strong Culture through our 40 Fundamentals
  • Family Atmosphere
  • Health and Wellness Coaching
  • Fitness Reimbursement Program
  • Associate Referral Bonus Program
  • Learning and Development Opportunities
  • Leadership Development Program
  • Career Growth Opportunities

Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.

Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/)!

To learn more about what makes us Famous, visit Famous-Supply.com!

We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.

Apply: Supplier Quality Engineer
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