Famous Supply

Senior IT Systems Administrator

Akron, OH - Full Time

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.   

If this resonates with you, click “Apply” and find out why Famous has been named a Top Workplace every year for over a decade! 

The IT Systems Administrator will help support, maintain and evolve the technology infrastructure at Famous. They will support Associates on the help desk and be involved in a wide variety of IT systems projects. This role will be an in-office opportunity.

Primary Job Responsibilities 

  • Maintenance, configuration, and reliable operation of computer systems, servers, storage arrays, backups, and VMware virtualization technologies  

  • Install and upgrade computer components and software, manage virtual servers and respond to the technical needs of the business  

  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues  

  • Responsible for Microsoft Active Directory, Group Policy, and Intune  

  • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure  

  • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures  

  • Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions  

  • Responsible for capacity, storage planning, and systems performance  

  • Work with IT Leadership to develop financial plans and budgets based on alignment with technological innovation and industry-standard advancement  
     

Required Experience and Skills  

  • Associate or BS in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required  

  • System administration and IT certifications in Linux, Microsoft, or other related fields  

  • Strong knowledge of systems and hardware, networking software and protocols 

  • Experience with Microsoft 365, Azure, AWS, and Kubernetes 

  • Experience with VMware, hypervisor servers, storage arrays, wireless access points, and standard data center networking equipment  

  • Proficient in Microsoft Active Directory, Group Policy, Intune, DNS, and related applications  

  • A proven track record of developing and implementing IT strategy and plans  

  • Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols  

  • Excellent written, oral, and interpersonal communications skills  

  • 4-6 years of network administration, system administration, and virtualization experience 

What Makes Us Famous!

  • Health, Vision, and Dental Insurance
  • Paid Time Off (Vacation and Holidays)
  • Paid Maternity and Paternity Leave
  • 401K Employer Match
  • Bonus Opportunity
  • Strong Culture through our 40 Fundamentals
  • Family Atmosphere
  • Health and Wellness Coaching
  • Fitness Reimbursement Program
  • Associate Referral Bonus Program
  • Learning and Development Opportunities
  • Leadership Development Program
  • Career Growth Opportunities

Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.

Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/)!

To learn more about what makes us Famous, visit Famous-Supply.com!

We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.

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